Our priority is your safety and health. The following information is based on this priority:
- Our physicians and midwives prescribe the number of refills necessary to provide each patient with medication until their next appointment.
- The longest period of time allowable for one prescription with refills is one year from the date of the appointment.
- If the physician or midwife gives less than 11 refills, he or she would like you to complete an appointment for re-evaluation sooner than one year, before giving more refills.
- Therefore, an appointment may be required in order to give prescription refills.
- All medication prescribing is at the discretion of the physician.
We understand that sometimes life can be so full that a patient may be unable to schedule an appointment prior to running out of medication. In this case, we are happy to extend a 30-day grace period. A refill request can be submitted through the portal at the same time an appointment is requested.
Our physicians and midwives do not give the following prescriptions or prescription refills over the phone or without an appointment:
- Antibiotics or antifungal – an exception may be made, for example UTI or yeast infection, at the discretion of the provider.
- Any “controlled substance” – this includes narcotics, pain medications, anxiety medications and any other medication that requires a DEA number.
- Medications that have run over the one-year limit and the grace period.
Requests for prescriptions or refills are made through our patient portal.